Making the Transformation to a Customer-Service Orientation

Authors

Anne Rabert MHSA, RN, CCRN, NE-BC, Lehigh Valley Health NetworkFollow

Publication/Presentation Date

1-2012

Volume

7

Issue

1

First Page

34

Last Page

37

Comments

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Published In/Presented At

Rabert, A. (2012). Making the transformation to a customer-service orientation. American Nurse Today, 7(1), 34-37.

Disciplines

Medicine and Health Sciences | Nursing

Department(s)

Patient Care Services / Nursing

Document Type

Article