Using LEAN to Improve a Segment of Emergency Department Flow.

Authors

Courtney Vose RN, MSN, MBA, APRN, Lehigh Valley Health NetworkFollow
Christine Reichard CHUC, Lehigh Valley Health NetworkFollow
Susan Pool, Lehigh Valley Health NetworkFollow
Megan Snyder BSN, RN, BC, Lehigh Valley Health NetworkFollow
David B. Burmeister DO, FACEP, Lehigh Valley Health NetworkFollow

Publication/Presentation Date

11-1-2014

Abstract

Emergency department (ED) overcrowding is an organizational concern. This article describes how Toyota LEAN methods were used as a performance improvement framework to address ED overcrowding. This initiative also impacted "bolus of patients" or "batching" concerns, which occur when inpatient units receive an influx of patients from EDs and other areas at the same time. In addition to decreased incidence of overcrowding, the organization realized increased interprofessional collaboration.

Volume

44

Issue

11

First Page

558

Last Page

563

ISSN

1539-0721

Published In/Presented At

Vose, C., Reichard, C., Pool, S., Snyder, M., & Burmeister, D. (2014). Using LEAN to Improve a Segment of Emergency Department Flow. The Journal Of Nursing Administration, 44(11), 558-563. doi:10.1097/NNA.0000000000000098

Disciplines

Emergency Medicine | Nursing

PubMedID

25340919

Department(s)

Department of Emergency Medicine, Department of Emergency Medicine Faculty, Patient Care Services / Nursing

Document Type

Article