Primary care units in Emilia-Romagna, Italy: an assessment of organizational culture.
Publication/Presentation Date
1-1-2014
Abstract
This study investigates the organizational culture and associated characteristics of the newly established primary care units (PCUs)-collaborative teams of general practitioners (GPs) who provide patients with integrated health care services-in the Emilia-Romagna Region (RER), Italy. A survey instrument covering 6 cultural dimensions was administered to all 301 GPs in 21 PCUs in the Local Health Authority (LHA) of Parma, RER; the response rate was 79.1%. Management style, organizational trust, and collegiality proved to be more important aspects of PCU organizational culture than information sharing, quality, and cohesiveness. Cultural dimension scores were positively associated with certain characteristics of the PCUs including larger PCU size and greater proportion of older GPs. The presence of female GPs in the PCUs had a negative impact on collegiality, organizational trust, and quality. Feedback collected through this assessment will be useful to the RER and LHAs for evaluating and guiding improvements in the PCUs.
Volume
29
Issue
5
First Page
430
Last Page
436
ISSN
1555-824X
Published In/Presented At
Pracilio, V. P., Keith, S. W., McAna, J., Rossi, G., Brianti, E., Fabi, M., & Maio, V. (2014). Primary care units in Emilia-Romagna, Italy: an assessment of organizational culture. American journal of medical quality : the official journal of the American College of Medical Quality, 29(5), 430–436. https://doi.org/10.1177/1062860613501375
Disciplines
Business Administration, Management, and Operations | Health and Medical Administration | Management Sciences and Quantitative Methods
PubMedID
24006025
Department(s)
Administration and Leadership
Document Type
Article