E-mail and oncology: a survey of radiation oncology patients and their attitudes to a new generation of health communication.
Publication/Presentation Date
1-1-2005
Abstract
Electronic mail (e-mail) is a powerful tool that can greatly enhance communication and has numerous potential applications within the medical profession. Physician-patient e-mail communication volume is increasing, but little research has addressed patient interests and concerns about this now commonplace technology. The goals of this study were to review the available literature regarding physician-patient e-mail practices, evaluate patient interest, assess patient perspectives about how e-mail communication might facilitate medical treatment and advice, and determine areas of patient concern regarding e-mail communication with their physicians. To this end, a population of cancer patients was sent a written survey designed to assess their access to e-mail and attitudes about physician-patient e-mail communication. We found that patients favored e-mail for increased convenience, efficiency, and timeliness about general health problems, while it was not favored for urgent matters.
Volume
8
Issue
2
First Page
189
Last Page
193
ISSN
1365-7852
Published In/Presented At
Katzen, C., Solan, M. J., & Dicker, A. P. (2005). E-mail and oncology: a survey of radiation oncology patients and their attitudes to a new generation of health communication. Prostate cancer and prostatic diseases, 8(2), 189–193. https://doi.org/10.1038/sj.pcan.4500797
Disciplines
Business Administration, Management, and Operations | Health and Medical Administration | Management Sciences and Quantitative Methods
PubMedID
15852052
Department(s)
Administration and Leadership
Document Type
Article