Transforming emergency medicine through narrative: qualitative action research at a community hospital.

Publication/Presentation Date

1-1-2006

Abstract

Emergency departments struggle daily to save lives in an environment characterized by staff shortages, limited resources, and an expanding patient population. This qualitative action research study focused on the nature of communication in an urban emergency room (ER) and the organizing practices employed by staff to cope with these environmental changes, highlighting disconnects between current practices and traditional models of emergent care. A narrative description of the ER culture served as an impetus for practical improvements at this site, providing staff with both a unique perspective and a useful tool for improving their emergency care practices.

Volume

19

Issue

3

First Page

197

Last Page

208

ISSN

1041-0236

Disciplines

Medicine and Health Sciences

PubMedID

16719723

Department(s)

Department of Medicine

Document Type

Article

Share

COinS