Patient satisfaction with teledermatology services.
Publication/Presentation Date
1-1-2003
Abstract
We collected data on patient satisfaction with the use of teledermatology services. During a 27-month study, a single dermatologist saw a total of 321 patients via telemedicine. The patients completed 483 surveys, although not all questions were answered on all surveys. There was a high level of satisfaction among patients using teledermatology: 88% of 258 respondents said that they were satisfied with their telemedicine session. In terms of the eight questions on the questionnaire, 84% of the responses were in the top two positive categories on a seven-point Likert scale. In addition, access to dermatology appeared to increase with the availability of the telemedicine service.
Volume
9
Issue
1
First Page
42
Last Page
45
ISSN
1357-633X
Published In/Presented At
Hicks, L. L., Boles, K. E., Hudson, S., Kling, B., Tracy, J., Mitchell, J., & Webb, W. (2003). Patient satisfaction with teledermatology services. Journal of telemedicine and telecare, 9(1), 42–45. https://doi.org/10.1258/135763303321159684
Disciplines
Medicine and Health Sciences
PubMedID
12641892
Department(s)
Department of Medicine
Document Type
Article