Telehealth provides a comprehensive approach to the surgical patient.
Publication/Presentation Date
9-1-2019
Abstract
BACKGROUND: This study describes telehealth use within the Department of Surgery in a large urban academic medical center and its role in diverse surgical patients.
METHODS: We performed a retrospective descriptive study of video telehealth visits conducted by an academic urban surgery department from February 2017 to November 2017. We report our experience in accordance with the National Quality Forum recommended domains of access, experience and effectiveness.
RESULTS: Six hundred and fifty-five (655) video telehealth encounters were performed during the study period: 152 were immediate postoperative visits, 424 were established patient visits, and 79 were group sessions. Our 30-day readmission rate of the post-operative visits was very low (4 of 152). One hundred and forty-one (141) patient survey responses show very high satisfaction and time savings.
CONCLUSIONS: Our results demonstrate a single institution's successful experience in offering telehealth to surgical patients in an urban setting.
Volume
218
Issue
3
First Page
476
Last Page
479
ISSN
1879-1883
Published In/Presented At
Nandra, K., Koenig, G., DelMastro, A., Mishler, E. A., Hollander, J. E., & Yeo, C. J. (2019). Telehealth provides a comprehensive approach to the surgical patient. American journal of surgery, 218(3), 476–479. https://doi.org/10.1016/j.amjsurg.2018.09.020
Disciplines
Business Administration, Management, and Operations | Health and Medical Administration | Management Sciences and Quantitative Methods
PubMedID
30253859
Department(s)
Administration and Leadership
Document Type
Article