Does Patient Experience Correlate With Overall Hospital Quality Ratings?
Publication/Presentation Date
1-1-2026
Abstract
Publicly reported patient experience (PE) scores and overall hospital quality and safety ratings (QSR) increasingly influence consumers' healthcare choices and reimbursement, but their correlation remains unclear. We analyzed 2,384 adult US acute care hospitals' public data from Google® (Google), the Leapfrog Group® (Leapfrog), Hospital Compare
Volume
13
First Page
23743735261457768
Last Page
23743735261457768
ISSN
2374-3735
Published In/Presented At
Badr, S., Nahle, T., Rahman, S., Al Soueidy, A., Stefaniak, M., Burden, M., & Rachoin, J. S. (2026). Does Patient Experience Correlate With Overall Hospital Quality Ratings?. Journal of patient experience, 13, 23743735261457768. https://doi.org/10.1177/23743735261457768
Disciplines
Medicine and Health Sciences
PubMedID
42254548
Department(s)
Fellows and Residents
Document Type
Article
COinS