Office managers' perception of stress, control, and satisfaction: a comparison between primary care and specialty practices.
Publication/Presentation Date
1-1-2006
Abstract
Perception of stress, control, and satisfaction was measured by office managers in medical practices. Office managers spend enormous amounts of time each day handling difficult interpersonal issues among staff physicians, and patients. As a group, physician disruptions were the most prevalent per day. Other staff members were considered the most stressful by rank order. Significant differences were discovered between primary care practices versus specialty practices in the areas of interactions with physicians.
Volume
22
Issue
1
First Page
20
Last Page
25
ISSN
8755-0229
Published In/Presented At
Chang, J. H., Whittier, N., DeFries, E., & Garfinkle, A. (2006). Office managers' perception of stress, control, and satisfaction: a comparison between primary care and specialty practices. The Journal of medical practice management : MPM, 22(1), 20–25.
Disciplines
Psychiatry
PubMedID
16986635
Department(s)
Department of Psychiatry
Document Type
Article